Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your data.

Last updated: January 15, 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, password)
  • Payment information (processed securely through Stripe)
  • Content you create using our service
  • Communications with us
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns and trends
  • Protect against fraudulent or illegal activity

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect rights, privacy, safety, or property
  • With your consent or at your direction
  • In connection with a business transaction (merger, acquisition)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Content you create may be retained for backup purposes even after deletion from active systems.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request portability of your information
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our service integrates with third-party services including:

  • Stripe for payment processing
  • Google Analytics for usage analytics
  • Cloudinary for media storage
  • Social media platforms for content publishing

These services have their own privacy policies governing the use of your information.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using our service, you consent to such transfers.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@socyally.com

Data Protection Officer: dpo@socyally.com